Strategic talent acquisition and diversity-focused recruitment processes
HR Policies
Policy development, compliance, and change management
Legal Assistance
Employee relations, investigations, and regulatory compliance
Chelsey Taylor, MBA
Workforce Intelligence Consultant
Workforce Intelligence Group
Summary
Forward-thinking HR strategist with proven success aligning people strategy with organizational objectives across higher education, corporate, and legal sectors. Combine data-driven workforce analytics with human-centered design to drive measurable improvements in retention, engagement, and operational effectiveness.
Excel at translating complex workforce challenges into actionable strategic initiatives—from implementing predictive retention models and career progression frameworks to designing scalable HR solutions that build organizational resilience. MBA in Human Resources Management with strong analytics foundation and communications expertise positions me to bridge strategic vision with operational excellence.
Core Philosophy: Building future-ready workforces through workforce intelligence, integrated talent strategy, and cultural resilience that prepare organizations for demographic shifts, technological disruption, and evolving workforce expectations.
Experience
Human Resources Business Partner, University of Louisiana at Lafayette
April 2024 - Present (1 year 9 months)
Lafayette, Louisiana, United States
Workforce Analytics & Strategy
Analyze workforce trends and recommend data-driven solutions to complex HR challenges including compensation equity, career progression pathways, and organizational restructuring
Developed predictive retention intervention model at New Iberia Research Center that reduced turnover by 25% through targeted career advancement protocols and skills-based progression frameworks
Conduct workforce analytics to identify talent gaps, succession risks, and strategic staffing needs across assigned divisions
Talent Development & Planning
Partner with leadership on multi-year workforce planning initiatives, incorporating scenario analysis for budget constraints, enrollment trends, and labor market dynamics
Design and implement career progression frameworks that create clear advancement pathways, improving employee engagement and reducing flight risk in critical positions
Develop succession planning strategies identifying high-potential talent and building leadership pipelines for mission-critical roles
Policy & Compliance Leadership
Advise on performance management strategies including coaching, development planning, and corrective action aligned with organizational values
Develop, revise, and implement HR policies and procedures ensuring alignment with evolving Department of Labor and Civil Service regulations while building agility into compliance frameworks
Lead change management initiatives communicating and implementing policy changes across 10,000+ employee university community
Serve as strategic advisor to leadership on employee relations strategies, conflict resolution, and culture-building initiatives
Employee Relations & Compliance
Complex Employee Relations
Manage complex employee relations matters including conducting thorough, objective investigations and recommending evidence-based corrective action plans
ADA & FMLA Management
Oversee complete ADA and FMLA lifecycle management ensuring legal compliance while providing compassionate support during employee transitions
Human Resources Analyst
October 2022 - April 2024 (1 year 7 months)
Recruitment Excellence
Redesigned recruitment processes incorporating diversity and inclusion best practices, resulting in 10% quarterly improvement in employee retention and more diverse candidate pipelines
Partnered with hiring managers to develop competency-based position qualifications attracting high-quality applicants aligned with departmental strategic needs
Implemented applicant screening methodologies focusing on skills, experience, and cultural fit to improve hiring outcomes
Streamlined recruitment workflows reducing time-to-fill and improving hiring manager satisfaction
Compliance & Advisory
Processed personnel action forms ensuring meticulous compliance with federal, state, and university policies while maintaining strict confidentiality
Served as resource to hiring managers on HR policies, procedures, and employment law, building their capability to make informed HR decisions
Advised leadership on policy interpretation and application, ensuring consistent practices across decentralized university environment
Employee Lifecycle Management
Designed and facilitated comprehensive new hire orientation program creating positive onboarding experience and accelerating time-to-productivity
Managed full employee lifecycle from onboarding through offboarding, ensuring smooth transitions and positive employee experience.
Resolved employee issues and grievances in partnership with HR Business Partners, utilizing problem-solving and conflict resolution skills.
The Red Star Team | Keller Williams
Human Resources Generalist
May 2022 - October 2022 (6 months)
Strategic Analysis
Facilitated weekly SWOT analysis sessions with leadership identifying growth opportunities, competitive threats, and strategic priorities driving business performance.
Operational Excellence
Conducted quarterly operational audits analyzing transaction workflows and identifying process improvements that increased revenue by 12%.
Data-Driven Decisions
Provided regular performance projections enabling data-driven decision-making and resource allocation.
Designed and executed group interview process for agent recruitment, leveraging social media platforms, job fairs, and job boards to build robust talent pipeline
Developed recruitment marketing strategy attracting diverse talent in competitive real estate market
Provided ongoing coaching and policy guidance to agents on company procedures, state regulations, and compliance requirements.
First Legal!
Human Resources Coordinator
June 2017 - September 2020 (3 years 4 months)
Key Achievement: Decreased data processing time by 12% through strategic implementation of automated tracking system, improving service delivery speed and client satisfaction.
Process Optimization
Redefined workflow processes for legal document management, deposition coordination, and billing operations increasing operational efficiency.
Project Management
Managed complex, time-sensitive legal projects requiring prioritization, confidentiality, and attention to detail under pressure.
Financial Administration
Processed payroll, invoices, and billing for multiple law firm clients, resolving discrepancies and ensuring accurate, timely payment.
Employee Support
Administered leave of absence requests ensuring legal compliance and supportive employee experience
Training & Onboarding
Facilitated new hire training and onboarding for legal support staff, ensuring rapid integration into fast-paced environment.
Coordination Excellence
Coordinated complex depositions and meetings between opposing counsels requiring diplomacy, organization, and problem-solving.
Education
1
LSU Shreveport
Master of Business Administration - MBA, Human Resources Management and Services · (2019 - 2020)